Vol 19, No 1

Real time integrated cost planning and control, Mitigation and resolution of claims

Professor JJP (Basie) Verster
Immediate Past Chair
International Cost Engineering Council
University of the Free State
Bloemfontein, South Africa

Presented at the 1st ICEC and IPMA Global Congress on Project Management, Ljubjana, Slovenia

Abstract

The pro-active and effective management, communication and interpretations of contracts, in respect of differences of opinion and claims, will become more important for developers and facilitators of buildings and property.

The quantity surveyor should understand the challenges and opportunities presented by the needs of clients in relation to facilitating differences between parties and the limitation of claims and their pressure on resources and time.

The focus should be on client satisfaction and a positive experience for all concerned to enable continuous good relationships between the parties involved. This should be done in close partnership with all functionaries, related to the process.

Co-ordinating differences between parties and continuous communication will ensure the limitation of claims and will contribute towards an atmosphere of teamwork with the focus on solutions without disputes.

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